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Frequently Asked Questions
Where do you ship?
We ship throughout all of USA.
How much does shipping cost?
We offer free shipping on wine kits*.
*Shipping to Hawaii and Alaska -- free shipping on all orders over $40. Orders under $40, will be subject to a $10 flat rate.
Do you accept returns?
We offer 100% guarantee on all products. We accept returns within 14 days of purchase. For all returns please email email@example.com to request your return authorization number (RA) No exchange or refund on sale items unless product is faulty.
How long is the wine making process?
Depending on the kit you purchase, it will range from 10 to 45 days. 1.2 litre mini wine kits will take 10 days to prepare. 5.2 litre and 10 litre wine kits will take 28 days to prepare. 16 litre and 17 litre kits will take 45 days to prepare. For more information, please visit our wine making instructions page.
How many bottles of wine will a kit make?
The mini wine kits make six bottles of wine. All other wine kits (5.2L, 10L, 16L and 17L) make 30 bottles of wine.